Your remote control FAAC TML2-433-SLH has been replaced

This remote control comes in several frequencies.  Remote control models with different frequencies are not compatible with each other. Please verify the reference that is listed on the back of the remote control. If you see TML433SLH, then the correct model is the one displayed here. If you see TML868SLH, then the correct model is the FAAC TML2-868 SLH. Please also do not confuse with identical FAAC TML2 433 SLR, which has red buttons.
If you live in a co-op, please verify that you have a master model. Only a master model can be used to program a new remote control. In order to determine if you have a master, press a button on the remote control and keep it pressed down. If the LED light blinks once before remaining lit constantly, then it is a master model. If it does not blink once but rather remains lit constantly right away, then it is a slave model and you will not be able to use it to program a new remote control.